Five easy-to-implement steps to make sure you’re designing the right thing for the right users.

Internal products are in-ward facing tools that are designed to improve employees productivity when resolving queries coming from the external world.

Companies like Bulb have a dedicated Operations team that is responsible for all things going on “behind the scenes” that customers don’t normally think of. They consist of all…

Nicolo Arena

Ciao, I’m Nicolo. I design products that make people and businesses thrive. Product designer @facebook, previously @transferwise @bulb

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